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Accessibility at Fair Care Resolutions

 

 

At Fair Care Resolutions, we are committed to ensuring that everyone can access our services and information effortlessly, regardless of disability. We strive to make our website and services as accessible as possible. Here’s how we do it:

Our Commitment to Accessibility

  • Compliance with Standards: Our website is designed to comply with the Web Content Accessibility Guidelines (WCAG 2.1) to level AA standards.

  • Continuous Improvement: We regularly review and update our site to enhance accessibility based on user feedback and technological advancements.

Accessible Features

Website Accessibility

  • Keyboard Navigation: All functionality can be accessed via keyboard for those who cannot use a mouse.

  • Screen Reader Compatibility: Our site is optimized for screen readers, ensuring that all content is readable and navigable.

  • Contrasts and Colors: We use high contrast color schemes and allow users to adjust text size for better readability.

  • Alternative Text for Images: All images have descriptive alt texts that convey the purpose of the image.

  • Closed Captions: Videos on our site include closed captions where applicable.

  • Clear Language: We use straightforward, easy-to-understand language throughout our site.

Document Accessibility

  • PDF Accessibility: Any downloadable documents, like forms or informational PDFs, are made accessible with proper tagging and structure.

  • Alternative Formats: Upon request, we can provide documents in alternative formats like Braille or large print.

Services Accessibility

  • Communication: We offer multiple ways to communicate, including phone, email, text, and video relay services for the hearing impaired.

  • Physical Accessibility: If you need to visit our office, we ensure that the location is wheelchair accessible and provide assistance as needed.

Contact Us for Accessibility Assistance

If you encounter any issues accessing our website or require assistance with our services:

Please let us know what you need, and we'll do our best to accommodate you.

Feedback and Reporting Issues

We value your feedback to improve our accessibility. If you find any part of our website or services not meeting your accessibility needs, please let us know. Your input helps us serve you better.

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